Terms & Conditions

Latest update: September 14, 2025

Here is an overview of our essential terms. By utilizing our service, you consent to the complete terms outlined below. You must be at least 18 years old to subscribe. Your subscription automatically renews, but cancellation is possible at any time. Sharing your subscription or using our service for unlawful activities is prohibited.

1. Agreement & Acceptance

By purchasing, activating, or using our IPTV subscription service ("Service"), you acknowledge that you have read, comprehended, and accepted these Terms & Conditions, which create a legally binding agreement between you ("User") and KenoaTV ("we," "us").

2. Definitions

  • Service: Refers to the IPTV subscription service provided by KenoaTV, which grants access to a curated selection of live and on-demand content.
  • User: Any individual who subscribes to and uses the Service.
  • Subscription: The plan purchased by the User, which determines the duration and scope of access to the Service.

3. Eligibility

To subscribe to our Service, you must be at least 18 years old or the legal age of majority in your area. By accepting these terms, you confirm that you fulfill this age criterion.

4. Account & Password

It is your duty to keep your account login details secure. Sharing your subscription with others is prohibited. Any actions taken under your account are your sole responsibility.

5. Payment & Billing

Subscriptions are charged upfront and will auto-renew at the end of each billing period unless canceled. By submitting a payment method, you grant us permission to deduct the recurring subscription cost.

6. Subscription Plans

Various subscription plans are available, with features, channel offerings, and pricing subject to modification. Such updates won’t affect your ongoing billing cycle but will apply at renewal.

7. Refund & Cancellation Policy

You can cancel your subscription whenever you choose. Refunds are processed based on our Refund Policy. Please refer to our Refund Policy Refer to this page for complete details regarding requirements and methods.

8. Acceptable Use Policy

You must not utilize the Service for unlawful or unapproved purposes. Restricted actions include, but are not limited to:

  • Restreaming, rebroadcasting, or distributing the content.
  • Using a VPN to bypass regional restrictions if it violates local laws.
  • Sharing your account credentials.

If this policy is violated, your account may be terminated promptly without a refund.

10. Disclaimers & Limitation of Liability

The Service comes "as is" without any guarantees. Complete uptime or constant channel availability isn't something we can assure. KenoaTV will not be liable for any damages, whether direct, indirect, or consequential, that stem from using or being unable to use the Service.

11. Termination

Your account may be suspended or terminated at any time without prior notice if you violate these Terms & Conditions or act in ways that harm our Service or other users, as we reserve this right.

12. Governing Law

This agreement is subject to {Your Business Country}'s laws, with conflict of law provisions not being considered.

13. Contact Information

Should you need clarification on these terms, kindly contact us via WhatsApp.